Shipping policy

Shipping Policy

Welcome to Auriva Shop. We are committed to delivering your order safely and as quickly as possible. Please review our shipping policy below.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or U.S. public holidays.
During high-demand periods, processing may take slightly longer.

Shipping Time

We currently ship within the United States.

Estimated Delivery Time:

Standard Shipping: 3–7 Business Days
Expedited Shipping (if available): 2–4 Business Days

Delivery times are estimates and may vary depending on the shipping carrier, weather conditions, holidays, or other unforeseen circumstances.

Shipping Charges

Shipping costs are calculated at checkout based on your delivery address and selected shipping method. Free shipping may be offered on eligible orders during promotional periods.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor your shipment's progress.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. Auriva Shop is not responsible for delays or lost packages due to incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is delayed or appears to be lost in transit, please contact us. We will work with the shipping carrier to help locate your package and provide updates whenever possible.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and clear photos of the item so we can resolve the issue promptly.